Imagine hiring a carpenter to build you a new kitchen cabinet. You pay him for the job, he builds something pretty spiffy, and you're pleased. But then you read the fine print in the contract, and you see that even though you paid him for the work, he (not you) actually owns the cabinet. Many … Continue reading The Importance of Owning Your Own Content
If you're a hotel, you spend a lot of time and effort to provide information to your guests. Racks of brochures line the lobby with info about the surrounding area, and a concierge is available to talk with guests about shopping and dining options. But what about having a smartphone app for the hotel - … Continue reading Five Reasons Every Hotel Should Have a Mobile Tour
As 2012 draws to a close, many of us will be reflecting on what we've learned over the past year. While perhaps some reflections will be personal or professional, here at TourSphere, we want to take a minute to review the year in mobile. So we've tapped our team to present to you the lessons … Continue reading Mobile Year in Review: Lessons Learned in Mobile in 2012
Museums, hotels, and all kinds of destinations have long-recognized the value of kiosks. Kiosks are great ways to engage visitors, provide and collect information quickly, offer maps and event info and otherwise cut-down on common questions which can bog down staff members. The hold-up for most organizations has been cost. Plain and simple. Kiosks and … Continue reading Transform a Tablet into a Kiosk – in a Snap!
By nature, most people staying at a hotel are in a place that's entirely new to them. Since what seems like the dawn of time, travelers have relied on the recommendations of concierges in making decisions about the area and getting oriented within the hotel or resort itself. In recent years, web searches have started … Continue reading Features to Include in Your Hotel’s Mobile App
As you know from our last blog post, hotels and resorts find it extremely beneficial to create and utilize a TourSphere app to highlight their own property and services. Today, we want to introduce you to 40Berkeley, the hippest and most affordable place to stay right in the heart of Boston! 40Berkely created a mobile … Continue reading Budget Travelers Explore Boston with a Mobile Concierge
In this hyper-connected age where seemingly everyone has a smartphone or tablet, hotels and resorts want to serve guests on the go. Luckily, TourSphere can help. TourSphere provides hotels with the tools they need to create hotel apps and virtual concierge services for their guests, whether they're at the hotel or at home preparing for … Continue reading Hotel Apps and “Mobile Concierge” Services
Kudos to Mountain View Grand Resort & Spa who used TourSphere to build an onsite Mobile Concierge. Any question you could ever ask a concierge can be answered right on the hotel's swanky new app. You can check out daily events, tour the property, peruse menus, book spa and restaurant reservations and more. The mobile … Continue reading Mountain View Grand Resort Uses TourSphere Mobile App to Serve Guests